Customer Service Supervisor
Customer Service Supervisor
ELASTRAK is seeking to hire for its Kifisia Ofiices Customer Service Supervisor
The suitable candidate will be responsible for the smooth operation of the call center, oversee daily functions, and be capable of executing all tasks as required.
Main Responsibilities:
- Lead, supervise, and guide the customer service department.
- Propose solutions to improve departmental operations.
- Address training needs within the department.t
Additional Responsibilities:
- Handle order taking and invoicing.
- Ensure daily stock replenishment across company warehouses.
- Organize and coordinate logistics operations (communication with transport companies).
- Manage the elastrakclub program.
Required Education / Skills:
- Diploma from a technical institute or university.
- Excellent knowledge of PC and MS Office.
- Very good command of the English language.
- Ability and ease in communication for daily handling of tasks, issues, and problem-solving.
- Organized and disciplined.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
The suitable candidate will be responsible for the smooth operation of the call center, oversee daily functions, and be capable of executing all tasks as required.
Main Responsibilities:
- Lead, supervise, and guide the customer service department.
- Propose solutions to improve departmental operations.
- Address training needs within the department.t
Additional Responsibilities:
- Handle order taking and invoicing.
- Ensure daily stock replenishment across company warehouses.
- Organize and coordinate logistics operations (communication with transport companies).
- Manage the elastrakclub program.
Required Education / Skills:
- Diploma from a technical institute or university.
- Excellent knowledge of PC and MS Office.
- Very good command of the English language.
- Ability and ease in communication for daily handling of tasks, issues, and problem-solving.
- Organized and disciplined.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
Counter Parts Salesman, Kifisia
Counter Parts Salesman, Kifisia
ELTRAK Group is seeking to hire for its Kifisia Ofiices Counter Parts Salesman
The successful candidate will be responsible for communicating with the client meeting and expanding their needs regarding mechanical spare parts. They will collaborate with the warehouse as well as with those who are responsible for issuing invoices.
Required Education / Skills:
- TEI/IEK Technical Degree
- Proficient in both written and spoken communication in Greek and English.Command of technical terminology will be considered an asset
- Proficient with Microsoft Office Applications
- Team-oriented mindset, adaptable with a methodical approach to problem-solving
- Previous working experience will be considered an asset
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
The successful candidate will be responsible for communicating with the client meeting and expanding their needs regarding mechanical spare parts. They will collaborate with the warehouse as well as with those who are responsible for issuing invoices.
Required Education / Skills:
- TEI/IEK Technical Degree
- Proficient in both written and spoken communication in Greek and English.Command of technical terminology will be considered an asset
- Proficient with Microsoft Office Applications
- Team-oriented mindset, adaptable with a methodical approach to problem-solving
- Previous working experience will be considered an asset
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
Ε-commerce & Caterpillar Digital app Consultant
Ε-commerce & Caterpillar Digital app Consultant
ELTRAK Group is seeking to hire for its Nea Kifissia offices Ε-commerce & Caterpillar Digital app Consultant
The suitable candidate will be responsible for continuous communication with clients and the monitoring, improvement, and development of the company's electronic applications
Main responsibilities:
- Promoting the electronic ordering platform and remote equipment connectivity.
- Monitoring and controlling the utilization of CAT Apps.
- Monitoring competition.
- Contacting, supporting, and training customers on electronic applications.
Required Education / Skills:
- 2-3 years of experience in sales of industrial products, ideally in the Aftermarket sector. Experience in the field of construction machinery will be considered an asset.
- Working knowledge of English. Ability to understand technical texts, spare parts identification programs, and training monitoring.
- Good knowledge of Microsoft Office Applications. Familiarity with ERP & CRM programs will be highly appreciated.
- Advanced communication skills, organizational abilities, dynamism, flexibility, and initiative-taking.
Offered:
- Full-time employment with competitive remuneration.
- Friendly and fair work environment .
- Continuous opportunities to grow and develop skills.
- Additional Health and Pension coverage
- Corporate bus for transporation.
- Laptop, cell phone.
The suitable candidate will be responsible for continuous communication with clients and the monitoring, improvement, and development of the company's electronic applications
Main responsibilities:
- Promoting the electronic ordering platform and remote equipment connectivity.
- Monitoring and controlling the utilization of CAT Apps.
- Monitoring competition.
- Contacting, supporting, and training customers on electronic applications.
Required Education / Skills:
- 2-3 years of experience in sales of industrial products, ideally in the Aftermarket sector. Experience in the field of construction machinery will be considered an asset.
- Working knowledge of English. Ability to understand technical texts, spare parts identification programs, and training monitoring.
- Good knowledge of Microsoft Office Applications. Familiarity with ERP & CRM programs will be highly appreciated.
- Advanced communication skills, organizational abilities, dynamism, flexibility, and initiative-taking.
Offered:
- Full-time employment with competitive remuneration.
- Friendly and fair work environment .
- Continuous opportunities to grow and develop skills.
- Additional Health and Pension coverage
- Corporate bus for transporation.
- Laptop, cell phone.
Invoicing and Outbound Logistics
Invoicing and Outbound Logistics
ELtrak Group is seeking to hire for its Kifisia Ofiices Invoicing and Outbound Logistics
The suitable candidate will be responsible for issuing documents accompanying spare parts from the Central Store, supporting sales colleagues in customer service on invoicing and shipping matters, as well as providing prompt service to international Key Accounts.
Main Responsibilities:
- Issuing invoicing documents for spare parts.
- Supporting exports by preparing packing lists, liaising with warehouses and coordinating with customs brokers, and issuing related documentation.
- Managing delivery notes, coordinating shipments with couriers, and tracking them.
- Serving foreign customers with timely updates on stock availability, document dispatch, invoicing, and other necessary certifications.
Required Education / Skills:
- Bachelor’s degree in Economics, Accounting, or Business Administration.
- Experience in document management and customer service, particularly in an international setting.
- Knowledge of logistics, customs, and export procedures.
- Excellent command of English and MS Office.
- Strong organizational, accuracy, and multitasking skills.
- Ability to communicate effectively and collaborate with various departments.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
The suitable candidate will be responsible for issuing documents accompanying spare parts from the Central Store, supporting sales colleagues in customer service on invoicing and shipping matters, as well as providing prompt service to international Key Accounts.
Main Responsibilities:
- Issuing invoicing documents for spare parts.
- Supporting exports by preparing packing lists, liaising with warehouses and coordinating with customs brokers, and issuing related documentation.
- Managing delivery notes, coordinating shipments with couriers, and tracking them.
- Serving foreign customers with timely updates on stock availability, document dispatch, invoicing, and other necessary certifications.
Required Education / Skills:
- Bachelor’s degree in Economics, Accounting, or Business Administration.
- Experience in document management and customer service, particularly in an international setting.
- Knowledge of logistics, customs, and export procedures.
- Excellent command of English and MS Office.
- Strong organizational, accuracy, and multitasking skills.
- Ability to communicate effectively and collaborate with various departments.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
Invoicing and Outbound Logistics
Logistics Coordinator
Elastrak is seeking to hire for its Kifisia Ofiices Logistics Coordinator
The ideal candidate will be responsible for the accurate and comprehensive accounting updates of the company’s warehouse information system, the entry of accounting records, and the issuance of specific documents to ensure the proper operation and management of inventory.
Main Responsibilities:
- Entry of purchase invoices (domestic and international) and inventory updates.
- Correction of open orders in the warehouse information system.
- Collaborating with the stock control department and manager for order preparation.
I- nforming customers and the sales department of expected goods arrivals.
- Activating and setting up of new product codes.
- Accounting corrections and inventory transfers.
- Entry of shipping notes and service provision documents.
Required Education / Skills:
- Graduate of TEI/IEK in Logistics, Economics, or Business Administration.
- Experience in logistics is highly appreciated.
- Strong understanding of supply chain operations.
- General knowledge of accounting.
- Excellent command of the English language (Proficiency level).
- Advanced computer skills, including MS Office (Word, Excel, and PowerPoint).
- Ability to communicate and collaborate effectively with other departments.
- Ability to meet deadlines.
- Team-oriented, organized, and disciplined.
- Ambitious with a desire for growth and development.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
The ideal candidate will be responsible for the accurate and comprehensive accounting updates of the company’s warehouse information system, the entry of accounting records, and the issuance of specific documents to ensure the proper operation and management of inventory.
Main Responsibilities:
- Entry of purchase invoices (domestic and international) and inventory updates.
- Correction of open orders in the warehouse information system.
- Collaborating with the stock control department and manager for order preparation.
I- nforming customers and the sales department of expected goods arrivals.
- Activating and setting up of new product codes.
- Accounting corrections and inventory transfers.
- Entry of shipping notes and service provision documents.
Required Education / Skills:
- Graduate of TEI/IEK in Logistics, Economics, or Business Administration.
- Experience in logistics is highly appreciated.
- Strong understanding of supply chain operations.
- General knowledge of accounting.
- Excellent command of the English language (Proficiency level).
- Advanced computer skills, including MS Office (Word, Excel, and PowerPoint).
- Ability to communicate and collaborate effectively with other departments.
- Ability to meet deadlines.
- Team-oriented, organized, and disciplined.
- Ambitious with a desire for growth and development.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
Invoicing and Outbound Logistics
Junior Product Manager
ELtrak Group is seeking to hire for its Kifisia Ofiices Junior Product Manager
The suitable candidate will be actively contributing to the development and execution of brand strategies that support business objectives.
Main Responsibilities:
- Participating actively in the development and implementation of brand plans to achieve business objectives.
- Working closely with the Commercial Department to execute all product-related communication needs as per the overall Commercial calendar/footprint of the season.
- Participating in the preparation and monitoring of annual brand’s budget.
- Supporting the development and execution of marketing campaigns on a physical and digital level.
- Assisting in the implementation and monitoring of the above and below-the-line activations.
- Monitoring and reporting on an on-going basis brand performance and market data.
- Supporting the coordination with external partners, e.g. social media, Website partners and monitors relevant KPIs.
- Preparing product and corporate presentations for product launches, marketing activations, business reviews etc.
- Ensuring that the Brand Image & Equity are properly displayed & represented throughout all internal & external communication functions.
- Assisting in the communication with Media Partners and monitors media presence.
- Participating in the preparation of marketing events, either corporate or customer.
Required Education / Skills:
- Bachelor’s degree in Economics, Accounting, or Business Administration.
- Experience in document management and customer service, particularly in an international setting.
- Knowledge of logistics, customs, and export procedures.
- Excellent command of English and MS Office.
- Strong organizational, accuracy, and multitasking skills.
- Ability to communicate effectively and collaborate with various departments.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
The suitable candidate will be actively contributing to the development and execution of brand strategies that support business objectives.
Main Responsibilities:
- Participating actively in the development and implementation of brand plans to achieve business objectives.
- Working closely with the Commercial Department to execute all product-related communication needs as per the overall Commercial calendar/footprint of the season.
- Participating in the preparation and monitoring of annual brand’s budget.
- Supporting the development and execution of marketing campaigns on a physical and digital level.
- Assisting in the implementation and monitoring of the above and below-the-line activations.
- Monitoring and reporting on an on-going basis brand performance and market data.
- Supporting the coordination with external partners, e.g. social media, Website partners and monitors relevant KPIs.
- Preparing product and corporate presentations for product launches, marketing activations, business reviews etc.
- Ensuring that the Brand Image & Equity are properly displayed & represented throughout all internal & external communication functions.
- Assisting in the communication with Media Partners and monitors media presence.
- Participating in the preparation of marketing events, either corporate or customer.
Required Education / Skills:
- Bachelor’s degree in Economics, Accounting, or Business Administration.
- Experience in document management and customer service, particularly in an international setting.
- Knowledge of logistics, customs, and export procedures.
- Excellent command of English and MS Office.
- Strong organizational, accuracy, and multitasking skills.
- Ability to communicate effectively and collaborate with various departments.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
Customer Service Supervisor
Mechanical or Electrical Engineer
ELASTRAK is seeking to hire for its Kifisia Ofiices Mechanical or Electrical Engineer
The suitable candidates will be responsible for the smooth operation of the workshop and the effective organization of tasks. Their duties include ensuring excellent communication and customer service, optimizing the workshop's financial performance, and scheduling work tasks. Additionally, they will supervise and be responsible for the safety and development of the technicians.
Required Education / Skills:
- Bachelor’s degree in mechanical or electrical engineering (University or Technical Institution).
- Excellent computer skills.
- Very good command of the English language (B2 level).
- Fulfilled military obligations.
- Previous experience in a similar position will be highly appreciated .
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
The suitable candidates will be responsible for the smooth operation of the workshop and the effective organization of tasks. Their duties include ensuring excellent communication and customer service, optimizing the workshop's financial performance, and scheduling work tasks. Additionally, they will supervise and be responsible for the safety and development of the technicians.
Required Education / Skills:
- Bachelor’s degree in mechanical or electrical engineering (University or Technical Institution).
- Excellent computer skills.
- Very good command of the English language (B2 level).
- Fulfilled military obligations.
- Previous experience in a similar position will be highly appreciated .
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
Machinery Technician- Electrician, Kifisia
Machinery Technician- Electrician, Kifisia
ELTRAK Group is seeking to hire a machinery technician-electrician.
The successfull candidate will will configure and supervise the proper functioning of CATERPILLAR machinery. They will carry out general repairs of machine components and perform technical inspections and diagnostics to address issues in the various systems of the machinery.
The successful candidate will be responsible for the maintenance and repair of machinery.
Required Education / Skills
- TEI/IEK Mechanical Degree
- Good written and verbal communication skills both in Greek and English
- Fulfilled military obligations.
- Prior experience in a similar job position.
The Company offers
- Competitive remuneration package
- Friendly and fair work environment
- Additional Health and Pension coverage
- Corporate bus for transportation
The successfull candidate will will configure and supervise the proper functioning of CATERPILLAR machinery. They will carry out general repairs of machine components and perform technical inspections and diagnostics to address issues in the various systems of the machinery.
The successful candidate will be responsible for the maintenance and repair of machinery.
Required Education / Skills
- TEI/IEK Mechanical Degree
- Good written and verbal communication skills both in Greek and English
- Fulfilled military obligations.
- Prior experience in a similar job position.
The Company offers
- Competitive remuneration package
- Friendly and fair work environment
- Additional Health and Pension coverage
- Corporate bus for transportation
Machinery Technician- Electrician, Thessaloniki
Machinery Technician- Electrician, Thessaloniki
ELTRAK Group is seeking to hire a Machinery Technician- Electrician
The successfull candidate will will configure and supervise the proper functioning of CATERPILLAR machinery. They will carry out general repairs of machine components and perform technical inspections and diagnostics to address issues in the various systems of the machinery.
Required Education / Skills
- Technical Degree
- Good written and verbal communication in English
- Prior work experience will be considered an asset
- Military Obligation fulfilled.
The Company offers
- Competitive remuneration package
- Friendly and fair work environment
- Additional Health and Pension coverage
The successfull candidate will will configure and supervise the proper functioning of CATERPILLAR machinery. They will carry out general repairs of machine components and perform technical inspections and diagnostics to address issues in the various systems of the machinery.
Required Education / Skills
- Technical Degree
- Good written and verbal communication in English
- Prior work experience will be considered an asset
- Military Obligation fulfilled.
The Company offers
- Competitive remuneration package
- Friendly and fair work environment
- Additional Health and Pension coverage
Marine Technician
Marine Technician
ELTRAK Group is seeking to hire in its Kifisia offices a Marine Technician
The suitable candidate will be responsible for the maintenance and general repairs of the engine and its components, as well as performing basic diagnostics and engine adjustments..
Required Education / Skills
- TEI/IEK Mechanical Degree
- Good written and verbal communication skills both in Greek and English
- 3 years Prior experience
- Fulfilled military obligations
The Company offers
- Competitive remuneration package
- Friendly and fair work environment
- Additional Health and Pension coverage
- Corporate bus for transportation
The suitable candidate will be responsible for the maintenance and general repairs of the engine and its components, as well as performing basic diagnostics and engine adjustments..
Required Education / Skills
- TEI/IEK Mechanical Degree
- Good written and verbal communication skills both in Greek and English
- 3 years Prior experience
- Fulfilled military obligations
The Company offers
- Competitive remuneration package
- Friendly and fair work environment
- Additional Health and Pension coverage
- Corporate bus for transportation
Service Admin
Service Admin,, Kifisia
ELTRAK Group is seeking to hire for its Kifisia Ofiices Service Admin
The successful candidate will collaborate with Service Management to create, manage, and continuously improve the technical services offered by the Marine Service Department for the maintenance and repair of Caterpillar products. Additionally, they will provide secretarial support to ensure the department's smooth operation.
Main Responsibilies:
- Daily updates to the company's ERP system and collaboration/communication with other departments as needed.
- Managing work orders, monitoring invoices, preparing quotes, and shipping documents.
- Communicating with clients and suppliers (domestic and international).
Required Education / Skills:
- University/Technical University degree, preferably in mechanical/electrical engineering.
- Previous experience in a similar position will be highly valued.
- Proficiency in English and ability to communicate with international suppliers.
- Proficiency in using Microsoft applications.
- Basic accounting knowledge is desirable.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
The successful candidate will collaborate with Service Management to create, manage, and continuously improve the technical services offered by the Marine Service Department for the maintenance and repair of Caterpillar products. Additionally, they will provide secretarial support to ensure the department's smooth operation.
Main Responsibilies:
- Daily updates to the company's ERP system and collaboration/communication with other departments as needed.
- Managing work orders, monitoring invoices, preparing quotes, and shipping documents.
- Communicating with clients and suppliers (domestic and international).
Required Education / Skills:
- University/Technical University degree, preferably in mechanical/electrical engineering.
- Previous experience in a similar position will be highly valued.
- Proficiency in English and ability to communicate with international suppliers.
- Proficiency in using Microsoft applications.
- Basic accounting knowledge is desirable.
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
Warehouse Worker - Picker
Warehouse Worker - Picker
ELtrak Group is seeking to hire for its Kifisia Ofiices Warehouse Worker - Picker
The suitable candidate will be responsible for processing orders and general warehouse duties. They will handle the receipt, collection, and dispatch of products.
Required Education / Skills:
- IEK Degree or High School Diploma
- Capability to communicate in English
- Military Obligation fulfilled.
Additional Qualifications
- Knowledge of MS office
- Clark driving license
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
The suitable candidate will be responsible for processing orders and general warehouse duties. They will handle the receipt, collection, and dispatch of products.
Required Education / Skills:
- IEK Degree or High School Diploma
- Capability to communicate in English
- Military Obligation fulfilled.
Additional Qualifications
- Knowledge of MS office
- Clark driving license
The company offers:
- Full-time employment with competitive remuneration - Additional Health and Pension coverage
- Friendly and fair work environment
- Continuous opportunities to grow and develop skills
- Corporate bus for transportation
Applicant form
Are you interested in joining the Eltrak Group team? Are you inspired by our companies’ products? Would you consider working with us? We will be happy to hear from you. You will be informed as soon as the right position becomes available.
