The suitable candidate will be responsible for the smooth operation of the call center, oversee daily functions, and be capable of executing all tasks as required.

Main Responsibilities:

• Lead, supervise, and guide the customer service department.
• Propose solutions to improve departmental operations.
• Address training needs within the department.

Additional Responsibiliteis:

• Handle order taking and invoicing.
• Ensure daily stock replenishment across company warehouses.
• Organize and coordinate logistics operations (communication with transport companies).
• Manage the elastrakclub program.

Required Education / Skills:

• Diploma from a technical institute or university.
• Excellent knowledge of PC and MS Office.
• Very good command of the English language.
• Ability and ease in communication for daily handling of tasks, issues, and problem-solving.
• Organized and disciplined.
• 1-2 years of previous experience in a similar role.
• Desired knowledge of touch-typing systems.

The Company offers:

• Full-time employment with competitive remuneration.
• Friendly and fair work environment.
• Continuous opportunities to grow and develop skills.
• Additional Health and Pension coverage.
• Corporate bus for transportation