At ELTRAK, we believe that our people are the driving force behind our success and continued growth. We strive to foster a modern and dynamic working environment built on collaboration, accountability and opportunities for personal and professional development.

We are currently looking for a Technical Communicator & Warranty Coordinator/Engineer for our Product Support department at Kifisia to contribute to our shared journey of growth and continuous improvement.

The suitable candidate will be responsible for managing warranty issues and providing technical support to workshop and spare parts departments, ensuring compliance with manufacturer procedures and effective service to all branches.

 

Key Responsibilities:

• Managing and coordinating warranties according to manufacturer guidelines and monitoring warranty claims
• Communicating with manufacturers for non-warranty cases
• Maintaining and updating warranty files and prime product delivery data
• Handling returns of warranty parts 
• Updating and training colleagues on technical issues and product developments (hardware/software)
• Supporting the management and completion  of factory warranty programs

 

Required Qualifications/Skills:

• Bachelor's degree in Mechanical Engineering (University or Technical Institute)
• Excellent command of English and technical terminology
• Good/Very good command of Microsoft Excel and Word
• Strong communication and collaboration skills with a team-oriented spirit, consistency, and adherence to deadlines

 

We offer:

• Gross monthly salary: €1,570 - €1,970 depending on experience and qualifications relative to the requirements of the position
• Friendly and fair work environment
• Continuous opportunities to grow and develop skills
• Additional Health and Pension coverage
• Corporate bus for transportation